Catering for the returning employees
One of the areas where there has been the most significant change is in the aspect of dining. With employees coming back to work on campuses with the new protocols in place, changes in the catering and dining system are unavoidable. Many organisations have been able to make the change and move seamlessly to meet the new requirements through digitisation of the cafeteria.
The benefits of cafeteria digitisation
An end-to-end food management program for corporates enables the next-gen digitised cafeteria. The robust solution can lead to more efficient and transparent food service management for corporates and vendors, and convenient food ordering and delivery for employees.
Cafeteria digitisation leads to an increase in transparency and efficiency, as well as the opportunity to improve the employee experience. Seamless integration with the facilities or admin system can enable easy management of employee benefits including setting up eligibility limits, and of fully-paid, part-paid, or reimbursement rules for different categories of employees. Also, the admin has far more realistic feedback on the services provided at the cafeteria and also better visibility of sales at the cafeteria.
Employees get the power of ordering from an app and tracking the progress of their food. They can choose to pick it up from the vendor after they get a ‘Ready’ notification or get it delivered to their desk. This means less time spent in queues or in crowded cafeterias while waiting to pick up their order. Contactless ordering also helps in minimising the touching of surfaces to add another layer of safety to the ordering process. A powerful cafeteria digitisation app will also give them the option of contactless ordering even from vending machines and unmanned counters. Thereby giving them complete cashless convenience.
No return to work or cafeteria digitisation solution can work without the buy-in and cooperation of those who work to make the food happen – the vendors. A digitisation solution can help them improve their service in many ways. Additions and variations to the menu can be easily modified and broadcast on the app, giving employees more choices. Precise ordering and process tracking add to efficiency and reduce wastage. Every aspect of the food process can be tracked and audited – from supplies to final delivery to every financial transaction. This leads to greater accountability and in some cases has proven to reduce cash pilferage by up to 15%. A comprehensive cafeteria digitisation solution can help make the return-to-work process seamless, efficient, and much more convenient to all the stakeholders – corporates, vendors, and employees.