Responsibilities / Qualities

Job Description & KRA’s
As an area manager you are responsible for the operation and management of the cafeterias allocated to you. These cafeterias may be from the same corporate organization or may be from different organizations. You are expected to promote guest delight and ensure guest satisfaction, all the while maintaining a safe and hygienic environment for the preparation and service of food & beverage at your respective cafeterias. You are also required to have an understanding of the financial health of your cafeteria. In addition to the above, you are expected to be up to date and follow points in areas given below:

1. Must have Product knowledge.
2. SOP’s on day to day operations, attendance tracking, rostering, vendor management, employee engagement, admin engagement, escalation matrix, cash management & reporting format.
3. Attend mandatory training sessions as & when held by the head office. Conducting Site In Charge training and ensuring all of them are competent in service procedures.
4. Personal grooming standards as set by the company for self and team of experience managers & site managers.

The position also will have a close working relationship with the following teams:

1. Food safety & hygiene – To ensure team and vendors are following SOP’s and tracking audit recommendations.
2. Supply – To work closely for vendor management / timely organization of food festivals and replacement of vendors based on admin / head office directions.
3. Operational excellence – Tracking of day to day operations to ensure SOP’s are followed and also assist inter-departmental coordination.
4. Launch – To assist as and when required.
5. Finance – To ensure daily cash management.

Prerequisites:

1. Good command over both written and spoken English.
2. Excellent personal grooming along with a pleasing personality.
3. Good knowledge of food & beverage service.
4. 2 to 3 years of work experience in F&B, retail or any CRM related organization.
5. Familiar with MS Office and other basic computer skills.

Qualifications/ Experience

• Bachelor’s degree or equivalent
• 4- 7 years Experience
• Food-Tech experience preferred
• Hotel Management experience preferred.
• Local language would be advantage.

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To assist Area Manager on day to day operations by following our Standard Operating Process.

Responsibilities / Qualities

Role
The Site head/manager role is a high intensity, high responsibility and hands on role. The role requires an individual to be highly involved in the day to day operations and be able to track and follow up on service levels.
Key deliverables
Maintain healthy relationship with client/employees
Vendor relationship & on-the-go training
Managing and minimising process and system deviations
Managing delivery SLAs and maximising customer satisfaction
Engaging vendors & maximising their business involvement
 
Requirements
The ideal candidate should possess the following qualities:

• Assertive and persistent in approach with an attitude of getting work done
• Amicable and able to form and foster business relationships
• Ability to handle conflict professionally
• Ability to connect to on ground reality and act decisively and quickly
• Ability to identify, understand and process data on a regular basis
• Driven and motivated with an attitude to create an impact and go beyond what is asked
• Professional Conduct and respect for co-workers
• Honesty and Sincerity is a must

Qualifications/ Experience

• Must have from Hotel Management background
• 1- 4 years’ prior industry related business development experience
• Fostec Trained
• Food-tech Experience is an added advantage

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To assist Area Manager on day to day operations by following our Standard Operating Process.

Responsibilities / Qualities

• Ensuring friendly, efficient and professional food & beverage service is provided to all employees of clients.
• Familiarize yourself with events to ensure employee requests and needs are met.
• Supervise team members of the vendor partners to ensure smooth daily operations.
• Actively resolve complaints and challenges presented by the employees.
• Conducting vendor partners training and ensuring all their staff are competent in service procedures.
• Impeccable grooming and personal presentation.
• Ability to maintain high and consistent standards.

Qualifications/ Experience

• Bachelor’s degree or equivalent
• 0- 2 years Experience
• Food-Tech experience preferred
• Hotel Management experience preferred.
• Local language is mandatory.

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To assist Health & Safety Manager to do Food & Safety audits.

Responsibilities / Qualities

• Execute Food Safety audit as per FSSAI requirement.
• Conduct customized audit across Catering/Base Kitchen Audits/ Live kitchen Audits.
• Reports to be submitted within 2 working days
• Follow up of NC closure for both external and internal audits.
• Ensure developed corrective action on nonconformities are implemented effectively.
• Supporting for the preparation of external audits
• Involved in root cause analysis for the identified non-conformities or complaints.
• Verify the corrective action implementation effectiveness.

Qualifications/ Experience

• Educational Qualification – Bachelor’s Degree in food science and technology or Microbiology or Hotel management or catering technology from recognized university.
• Preference would be given if acquired Accredited Lead Auditor Course in food safety Management System (ISO22000/FSSC22000). Have sufficient Knowledge of FSS Act and regulation. Must have sector specific knowledge regarding Hygiene, Sanitary practices, process knowledge, Allergen management, etc.
• Certified internal auditor on ISO 22000 / HACCP.
• Knowledge in Quality and Food Safety Management System

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The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. The candidate should have strong communication skills. The person should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Responsibilities / Qualities

• To Identify business opportunities with leading Corporates
• Connects with CXO/Sr. Leadership – Admin / Facility / Procurement
• Non- compromisable verbal and written skills
• Ability to develop deep-rooted relationship with clients
• Smart thinking for faster deal closures
• Ability to work closely with internal teams during deal closures
• Ability to understand client needs and offer relevant solutions
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collectively as part of a team

Qualifications/ Experience

• Bachelor’s degree or equivalent
• 3 – 4 years Experience.
• Must have B2B work experience
• Food-Tech experience preferred
• Hotel Management experience preferred.

Apply now

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. The candidate should have strong communication skills. The person should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Responsibilities / Qualities

• To Identify business opportunities with leading Corporates
• Connects with CXO/Sr. Leadership – Admin / Facility / Procurement
• Non- compromisable verbal and written skills
• Ability to develop deep-rooted relationship with clients
• Smart thinking for faster deal closures
• Ability to work closely with internal teams during deal closures
• Ability to understand client needs and offer relevant solutions
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collectively as part of a team

Qualifications/ Experience

• Bachelor’s degree or equivalent
• 3 – 4 years Experience.
• Must have B2B work experience
• Food-Tech experience preferred
• Hotel Management experience preferred.

Apply now

Responsibilities / Qualities

• Manage vendor management activities and maintain relationships and developments with both new and existing vendor.
• Identify suitable vendor partners & negotiate with them to secure the best prices for quality products and services and ensure that vendors fulfil their contractual obligations.
• Developing and sustaining long-standing relationships with vendors. Meeting with suitable vendors to assess their products and services for on-boarding.
• Conducting exploration on available vendors to determine which vendors offer the best product quality.
• Continuously monitoring performance of the vendor and help in there business expansion the Profitability towards there P&L.
• Conducting discussion with vendors and informing of their responsibilities and obligations.
• Analyse and help partners to manage effectively all on-site and off-site operations.
• People oriented and good team player.
• Should have knowledge and experience of working with food partners.
• Results Oriented, be accountable and hold accountable.
• Proven experience in managing in a similar environment.
• Self-motivated, agile and ability to adapt to a changing environment.

Qualifications/ Experience

• Bachelor’s degree or equivalent
• 1 – 3 years Experience.
• Must have vendor management work experience
• Food-Tech experience preferred
• Hotel Management experience preferred.
• Local language is mandatory.

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Responsibilities / Qualities

• Assist Business Development Manager to Identify business opportunities with leading Corporates
• Assist Business development Manager to Connects with CXO/Sr. Leadership – Admin / Facility / Procurement
• Non- compromisable verbal and written skills
• Ability to develop deep-rooted relationship with clients & team
• Smart thinking for faster deal closures
• Ability to work closely with internal teams during deal closures
• Ability to understand client needs and offer relevant solutions
• Ability to work well under pressure in a fast paced environment
• Building strong relationships with our clients and colleagues
• Excellent written and verbal communication skills with high attention to detail
• Desire for continued growth and driven to meet team and individual targets

Qualifications/ Experience

• Bachelor’s degree or equivalent
• 1 – 3 years Experience.
• Must have B2B work experience
• Food-Tech experience preferred
• Hotel Management experience preferred.

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Responsibilities / Qualities

• Reviewing resumes and applications.
• Conducting recruitment interviews and providing the necessary inputs during the hiring process.
• Working with recruitment agencies to source for candidates for specific job positions.
• Maintaining HR records, such as those related to compensation, health and medical insurance.
• Handling insurance-related issues.
• Managing workplace safety issues.
• Training new or existing employees.
• Communicating and explaining the organization’s HR policies to the employees.
• Handling the full and final settlement of the employees.
• Conducting various welfare activities.
• Community initiatives programs – organizing and participation.
• Regular updating of communication channels.

Qualifications/ Experience

• Bachelor’s degree or equivalent
• 0 – 2 years Experience.
• Food-Tech experience preferred
• Local language is mandatory.

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• Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the management.
• Recording, maintaining and monitoring attendance to ensure employee punctuality.
• Conducting employee orientation and facilitating newcomers joining formalities.
• Maintaining and regularly updating master database (personal file, personal database, etc.) of each employee.
• Resolving grievances or queries that any of the employees have.
• Escalating to the right level depending on the nature of the grievance or issue.
• Checking travel and tour expenses and contractor bills and record in relevant software for timely credit of the amount into employee’s accounts.
• Preparing letters such as offer and confirmation.
• Conducting exit interviews for employees and recording them accordingly.
• Reviewing job descriptions for all positions at regular intervals and updating them in consultation with the respective managers.
• Engaging with employees on a regular basis to understand the motivation levels of people in the organization.
• Keeping records of staff insurance and ensuring timely renewal.
• Coordinating with consultants and candidates for scheduling appointments with the management team for sourcing.
• Conducting first round of telephonic interview for the candidates to schedule interviews.

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