Careers

Open positions

We’re looking for people to join the team who are as excited as we are to help build the platform that empowers the future generation of creators to be successful online.

Executive - Operations

Location: BLR, HYD, NCR, Pune
Employment Type: Permanent
Reporting To: Area Manager – Operations
Required Experience: 0-3 Years

About Executive – Operations:

To assist Area Manager on day-to-day operations by following our Standard Operating Process.

Roles & Responsibilities:

  • Ensuring friendly, efficient and professional food & beverage service is provided to all employees of clients.
  • Familiarize yourself with events to ensure employee requests and needs are met.
  • Supervise team members of the vendor partners to ensure smooth daily operations.
  • Actively resolve complaints and challenges presented by the employees.
  • Conducting vendor partners training and ensuring all their staff are competent in-service procedures.
  • Impeccable grooming and personal presentation.
  • Ability to maintain high and consistent standards.

Prerequisites:

  • Bachelor’s degree or equivalent.
  • 2 years’ Experience.
  • Food-Tech experience preferred.
  • Hotel Management experience preferred.
  • Local language is mandatory.

Apply now

Health, Safety, Environment, and Quality (HSEQ – Executive)

Location: BLR, HYD, NCR
Employment Type: Permanent
Required Experience: 0-3 Years

About Health & Safety Executive:

The role undertakes and directs complex and diverse audits, investigations and inspections within The BUSY Group and supports externally contracted providers to ensure compliance with the applicable regulations, processes and controls. To assist Health & Safety Manager to do Food & Safety audits.

Roles & Responsibilities:

  • Execute Food Safety audit as per FSSAI requirement.
  • Conduct customized audit across Catering/Base Kitchen Audits/ Live kitchen Audits.
  • Reports to be submitted within 2 working days.
  • Follow up of NC closure for both external and internal audits.
  • Ensure developed corrective action on nonconformities are implemented effectively.
  • Supporting for the preparation of external audits.
  • Involved in root cause analysis for the identified non-conformities or complaints.
  • Verify the corrective action implementation effectiveness.

Prerequisites:

  • Educational Qualification – Bachelor’s Degree in food science and technology or Microbiology or Hotel management or catering technology from recognized university.
  • Preference would be given if acquired Accredited Lead Auditor Course in food safety Management System (ISO22000/FSSC22000). Have sufficient Knowledge of FSS Act and regulation. Must have sector specific knowledge regarding Hygiene, Sanitary practices, process knowledge, Allergen management, etc.
  • Certified internal auditor on ISO 22000 / HACCP.
  • Knowledge in Quality and Food Safety Management System.

Apply now

Regional Operations Manager

Location: Pune
Employment Type: Permanent
Reporting To: National Head Operations
Required Experience: 4-6 Years
Compensation: 8-11 LPA

About Regional Operations Manager:

We are looking for an experienced regional manager to oversee our business operations in an assigned region. The regional manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. As a regional manager, your duties also include guiding the staff in your region, setting
performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.

To be successful as a regional manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch regional manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

Roles & Responsibilities:

  • Achieving business goals and revenue targets.
  • Overseeing daily operations, managing budgets, and setting performance objectives.
  • Recruiting, training, and supporting operations as well as conducting regular performance appraisals.
  • Managing internal and external stakeholder relations and SLA’s.
  • Planning, evaluating, and optimizing operations to be efficient and cost-effective.
  • Ensuring products and services comply with the SLA’s, regulatory standards and quality standards.
  • Ensuring company standards and procedures are followed.
  • Preparing and presenting daily, monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
  • Dealing with escalated customer issues, incident reports, and legal actions.

Prerequisites:

  • Bachelor’s degree in business administration, management, or a similar field preferred.
  • 3+ years of management and leadership experience.
  • Excellent communication skills, both verbal and written.
  • Proficiency in Microsoft Office, with CRM systems, and project management tools.
  • Excellent leadership and decision-making skills.
  • Ability to multitask and work efficiently under pressure.
  • Strong analytical and problem-solving skills.

Apply now

Manager – Sales / Business Development Manager

Location: CHN, HYD, MUM, Pune
Employment Type: Permanent
Reporting To: National Head Operations
Required Experience: 2-4 Years
Compensation: 5-7 LPA

About Manager Sales:

The candidate should be ambitious to grow fast with the pace of the company. Should have had experience of selling services or products to large corporates. Have great vocational skills & needs to be always presentable. Should be able to prepare presentation & close deals with minimum help from the reporting manager.

Roles & Responsibilities:

  • Selling cafe Digitization Platform to corporate clients by assessing their business requirements.
  • Achieving sales targets through acquisition of new clients.
  • Area Mapping, Cold Calling, Prospecting, Negotiation, Freezing on Commercials & Closing of deals with necessary documentations.
  • Building and managing strong relationships with customers.

Prerequisites:

  • Exceptional written, communication and presentation skills.
  • Self-motivated and driven to plan and execute sales generation.
  • Commitment to exceed targets.
  • Strong planning & organization skills with the ability to manage customer expectations.
  • Organized and self-disciplined with ability to work under pressure.
  • Able to build good working relationships across all levels in the organization.
  • Two-wheeler to travel across the city.
  • Should be very high on ethics.

Apply now

Associate General Manager Sales

Location: CHN, HYD, MUM, NCR
Employment Type: Permanent
Reporting To: Business Head
Required Experience: >8 Years
Compensation: 9-11 LPA

About AGM Sales:

We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the Business Head.

To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

Roles & Responsibilities:

  • Selling cafe Digitization Platform to corporate clients by assessing their business requirements.
  • Cooperating with the Business Head, and assisting with anything from project planning to staff management.
  • Nurturing positive working relationships with staff.
  • Delegating daily tasks.
  • Addressing any issues in a timely fashion.
  • Supervising staff and controlling merchandise.
  • Ensuring company policies and procedures are followed.
  • Setting a good example for staff.

Prerequisites:

  • Proven Corporate Sales experience for at least 8 years.
  • Self-motivated and driven to plan and execute sales generation.
  • Commitment to exceed targets.
  • Strong planning & organization skills with the ability to manage customer expectations.
  • Organized and self-disciplined with ability to work under pressure.
  • Able to build good working relationships across all levels in the organization.
  • An ability to deliver constructive criticism.
  • Computer literate and basic Math skills.
  • An ability to identify weaknesses and provide coaching where necessary.
  • Should be very high on ethics.

Apply now

Sr. React JS Developer

Location: BLR
Employment Type: Permanent
Reporting To: Chief Technology Officer
Required Experience: 3+ Years
Compensation: As per company standards

About React JS Developer:

Are you curious, motivated, and forward-thinking? At Gokhana you will have the opportunity to work on some of the most challenging and relevant issues in food tech. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. You will be part of the team which develops front end applications for our customers in the food tech industry in India. In today’s highly competitive market, customers have got accustomed to using digital applications in all aspects of their life. We as a company strive to bring cutting edge digital experiences to cafeterias and restaurants.

Roles & Responsibilities:

  • Building and shipping products that people use every day.
  • Be familiar with Responsive Web Design, common Web UX patterns and anti-patterns.
  • Assess and differentiate between good and bad design, providing insights and recommendations for achieving effective design solutions.
  • Apply extensive expertise in modern frontend frameworks and tooling to develop and maintain highly functional and efficient frontend solutions.
  • Demonstrate understanding and expertise in browser behavior, performance, compatibility, and cross-browser issues, ensuring optimal functionality and user experience across different browsers.
  • Proficient understanding of code versioning tools, such as Git.
  • Working on advanced CSS, animations and responsiveness.
  • Ensure the independent prioritization and delivery of high-quality features.
  • Good architectural & design skills.
  • Take ownership of the entire software development lifecycle, from gathering requirements to overseeing the release process, ensuring successful delivery of high-quality software solutions.
  • Produce bug-free and production grade code.

Prerequisites:

  • Bachelor’s degree in computer science, information technology, or a similar field.
  • Previous experience working as a react.js developer.
  • NodeJS, Mongo DB and Elastic search expertise is a bonus.
  • In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
  • Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
  • Experience with user interface design.
  • Knowledge of performance testing frameworks including Mocha and Jest.
  • Experience managing and mentoring junior team members.
  • Experience with browser-based debugging and performance testing software.
  • Significant hands-on experience in ES6.
  • Strong coding, data structures and algorithms.
  • Excellent troubleshooting skills.
  • Good project management skills.

Apply now

Sr. Node.js Developer

Location: BLR
Employment Type: Permanent
Reporting To: Chief Technology Officer
Required Experience: 3+ Years
Compensation: As per company standards

About Backend Developer:

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

To ensure success as a Node.js developer, you should possess extensive knowledge of Node.js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.

Roles & Responsibilities:

  • Developing and maintaining all server-side network components.
  • Ensuring optimal performance of the central database and responsiveness to front-end requests.
  • Ensure the independent prioritization and delivery of high-quality features.
  • Collaborating with front-end developers on the integration of elements.
  • Designing customer-facing UI and back-end services for various business processes.
  • Developing high-performance applications by writing testable, reusable, and efficient code.
  • Implementing effective security protocols, data protection measures, and storage solutions.
  • Running diagnostic tests, repairing defects, and providing technical support.
  • Recommending and implementing improvements to processes and technologies.

Prerequisites:

  • Bachelor’s degree in computer science, information science, or similar
  • At least 3+ years’ experience as a Node.js developer.
  • Extensive knowledge of JavaScript, web stacks, libraries, and frameworks
  • Knowledge of front-end technologies such as HTML5 and CSS3
  • Superb interpersonal, communication, and collaboration skills.
  • Experience with NoSQL databases like MongoDB.
  • Experience managing and mentoring junior team members.
  • Exceptional analytical and problem-solving aptitude
  • Great organizational and time management skills.
  • Availability to resolve urgent web application issues outside of business hours.

Apply now

Sr. Full Stack Developer (Flutter, Node.js & MongoDB)

Location: BLR
Employment Type: Permanent
Reporting To: Chief Technology Officer
Required Experience: 3+ Years
Compensation: As per company standards

About Sr. Full Stack Developer:

We are looking for a Flutter and NodeJS developer with experience in building and publishing apps for iOS and Android.

Your primary focus will be the development of mobile applications and the development / integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the
creation of quality products is essential.

We are a fluid organization, and there will sometimes be expectations of tasks beyond the stated job description. For instance, you may be asked to assist with testing other functionalities, or to assist with a production support incident. Changing customer priorities will also mean switching out of an unfinished task to focus on a higher-
priority task.

Women returning to work after a gap are encouraged to apply.
Working on-site is mandatory, with flexible working.

Roles & Responsibilities:

  • Designing and building mobile applications using Flutter frameworks.
  • Working closely with other technical specialists for the technical architecture of features.
  • Collaborating with and guiding other team members to define app features and dependencies.
  • Ensuring the quality and performance of the application to specifications.
  • Ensure the independent prioritization and delivery of high-quality features.
  • Identifying potential problems and resolving application performance bottlenecks.
  • Publishing application on Apple App Store and Google Play Store.
  • Designing and implementing application updates.

Prerequisites:

  • Experience in development of Android/iOS applications and have deployed them on Google Play/App Store.
  • In depth understanding of Object-Oriented programming languages like Java and C++.
  • Experience in the Flutter framework.
  • Experience in Dart programming, developing and integration of Rest APIs, GetX state management, Firebase Cloud Messaging API, working with Map APIs, Caching Data using Hive and integration of payment gateways.
  • Experience managing and mentoring junior team members.
  • Comfortable using test cases for debugging code, enhancing performance and reliability.
  • Experience in in developing Rest APIs using NodeJS and MongoDB.
  • Familiarity using version control tools like Git and IDEs like Android Studio, VS Code etc

Apply now

Area Manager – Operations (F&B)

Location: HYD, Gurgaon
Employment Type: Permanent
Reporting To: Regional Manager – Operations
Required Experience: 6-10 Years

About Sr. Area Manager:

As a Sr. Area manager, you are responsible for the operation and management of the cafeterias allocated to you. These cafeterias may be from the same corporate organization or may be from different organizations. You are expected to promote guest delight and ensure guest satisfaction, all the while maintaining a safe and hygienic
environment for the preparation and service of food & beverage at your respective cafeterias. You are also required to have an understanding of the financial health of your cafeteria.

In addition to the above, you are expected to be up to date and follow points in areas given below:

Roles & Responsibilities:

  • Must have Product knowledge.
  • SOPs on day-to-day operations, attendance tracking, rostering, vendor management, employee engagement, admin engagement, escalation matrix, cash management & reporting format.
  • Attend mandatory training sessions as & when held by the head office. Conducting Site in Charge training and ensuring all of them are competent in-service procedures.
  • Personal grooming standards as set by the company for self and team of experience managers & site managers.

Prerequisites:

  • Good command over both written and spoken English.
  • Excellent personal grooming along with a pleasing personality.
  • Good knowledge of food & beverage service.
  • 2 to 3 years of work experience in F&B, retail or any CRM related organization.

Apply now

Manager - Supply/Vendor Management

Location: Pune, Noida, Gurgaon
Employment Type: Permanent
Reporting To: Supply Head
Required Experience: 4-6 Years
Compensation: As Per Company Standards

About Supply/Vendor Management:

The role will be focused on the fronted in the supply function. Candidate will be responsible for acquiring new vendors at Gokhana platform and create a pipeline of new good main meal vendors, tuck shop vendors, event management vendors. As we are in a startup environment so we are looking for a candidate who’s having a go-
getter attitude and self-motivated. In addition to the above, you are expected to be up to date and follow points in areas given below:

Roles & Responsibilities:

  • Creating a list of vendors in our segment and onboard them with our system with proper mutual agreement.
  • Maintaining the entire database of vendors and updating that on regular basis.
  • Onboarding & align vendors for EHS audit by internal team and schedule the client audit also if required with coordination of sales team.
  • Understanding the requirement of sales guys and sharing the best suitable vendor proposal with sales team along with proper commercial calculation keeping P& L in mind.
  • Encourage the vendors and align the food festivals in our existing clients.
  • Deep knowledge of menu management, cafeteria operations, execution & implementation of vendors at place/vendor management skills.
  • Should have the negotiation skills so that he can negotiate the commercials with vendors and clients as well if required.
  • Would prefer if IHM/MBA in supply chain management and freshers also welcome.
  • Designation will be AM-Supply/Manager supply.
  • Good Communication skills and expert in computer applications.

Prerequisites:

  • Bachelors in any degree.
  • Proven experience working as a vendor manager.
  • Proficient in all Microsoft Office applications.
  • The ability to travel for work.
  • The ability to multitask effectively.
  • Strong negotiation, management, and decision-making skills.
  • Excellent analytical, problem-solving, and organizational skills.
  • Effective written and verbal communication skills.

Apply now

Business Head

Location: Pune
Employment Type: Permanent
Reporting To: V.P.
Required Experience: 10 Years
Compensation: As Per Company Standards

About Business Head:

A Business Manager is a professional who is responsible for leading and supervising employees to ensure productivity efficiency of sales team and providing direction on how best to handle different tasks while maintaining client satisfaction. Business Managers help implement strategies that will help generate revenue or profitability.

Roles & Responsibilities:

  • Key Performance: Meet KRA and SLA targets, Key Stakeholders, Direct Reports, Client Compass Team, Vendor staff Operations Reporting Prepare monthly, quarterly and year to date operational reporting services that summarizes the operational and financial performance results. Weekly Monthly summary of incident reports and status of all action items where abnormal incidents have resulted in downtime or impacted threatened Client Management or facilities availability.
  • Finance Management: Actively work to ensure that the site’s & branch financial operations are meeting or exceeding targets
    and control requirements.
  • People Management: Manage and coach team Develop and sustain a high quality well motivated team Ensure high staff morale, trust and work ethics Build and maintain an environment that supports teamwork.
  • Client Stakeholder Management: Client Stakeholder Management Proactively engage stakeholders to ensure that on site client’s expectations are met Build and develop effective client stakeholder relationships across multiple levels of the organization On site key point of contact for Facilities in the client’s premises.
  • Procurement & Vendor Management: Ensure vendors are well managed, delivering services on time and within budget Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Plan and manage all contracts to ensure that they are professionally delivered at the right costs Ensure expiry of contracts are well.

Prerequisites:

  • Sound knowledge and experience of working with food, technology and leverage people.
  • Results Oriented, be accountable and hold accountable.
  • Proven experience in managing successful teams in a similar environment.
  • Basic Food Hygiene certificate.
  • Excellent financial and application acumen.
  • Self-motivated, agile and ability to adapt to a changing environment.
  • Overall 10 +years’ experience with minimum 3 years in a similar role.
  • Graduate/Diploma in Hotel Management discipline.

Apply now

Executive – HR

Location: BLR
Employment Type: Permanent
Reporting To: Manager – Human Resource
Required Experience: 1-3 Years

About HR – Executive:

HR – Executives are responsible for meet hiring goals by filling open positions with talented and qualified candidates. They are generally responsible for the full life cycle of the recruiting process & for managing the company’s human resources by implementing and executing HR policies and procedures. The ideal candidate will be an excellent communicator and a problem – solver who is comfortable working in a fast-paced environment.

Roles & Responsibilities:

  • Source candidates using a variety of search methods to build a robust candidate pipeline.
  • Screen candidates by reviewing resumes and job applications, and performing phone screenings.
  • Take ownership of candidate experience by designing and managing it. Develop job postings, job descriptions, and position requirements.
  • Perform reference checks as needed.
  • Facilitate the offer process by extending the offer and negotiating employment terms.
  • Manage onboarding and new hire process.
  • Provide guidance and support to employees regarding HR policies, procedures, and employment laws.
  • Address and resolve employee grievances and complaints.
  • Manage employee engagement programs, including surveys, feedback, and recognition initiatives.
  • Maintain accurate employee records, including personal information, employment history, and benefits information.
  • Administer employee benefits programs and manage enrollment and eligibility.
  • Maintain knowledge of current HR trends and best practices to ensure compliance

Prerequisites:

  • Bachelor’s Degree in Human Resources, Business Administration, or related field.
  • Min. 1 year of HR experience preferred.
  • Ability to communicate effectively, both orally and in writing.
  • Demonstrated ability to establish effective and cooperative working relationships built on trust
  • Excellent organizational and time management skills.
  • Comfortable making decisions independently.
  • Working knowledge of applicant tracking and HRIS systems.
  • Ability to manage a wide range of relationships with a variety of internal stakeholders
  • Proficient in Microsoft Office.
  • Working knowledge of interview techniques and applicant screening methods.
  • Deep understanding of employment laws and regulations.
  • Familiar with a wide variety of sourcing avenues.

Apply now

Finance Controller

Location: BLR
Employment Type: Permanent
Reporting To: V.P – Finance & Accounts
Required Experience: 6-8 Years
Compensation: As per company standards

About Finance Controller:

The Financial Controller will be responsible for managing the day-to-day financial activities of the company, including financial reporting, accounting, creating and analyzing financial statements. Leveraging expertise as a Chartered Accountant (CA), oversee the financial aspects of the organization, while driving efficiency, compliance and profitability.

Roles & Responsibilities:

  • Financial Planning & Analysis – Develop comprehensive financial plans, budgets and forecasts to support strategic initiatives. Conduct in-depth financial analysis, highlighting key insights and recommendations for optimization. Monitor performance against budgetary targets and implement corrective measures as necessary. Provide strategic financial insights and recommendations to the management and key stakeholders
  • Financial Reporting & Compliance – Ensure timely and accurate preparation of financial statements in compliance with regulatory standards and GAAP. Oversee internal controls and risk management processes to safeguard company assets. Liaise with external auditors and regulatory authorities to facilitate audits and ensure compliance.
  • Cash Flow Management – Manage cash flow effectively, optimizing working capital and liquidity to support operational/business requirements. Implement cash flow forecasting models to anticipate funding needs and mitigate cash flow risks.
  • Team Management Leadership – Lead and mentor a high-performing finance team, fostering a culture of excellence, collaboration, and continuous learning. Provide guidance and support for professional development and career progression. Promote knowledge sharing and cross-functional collaboration within the finance department and across the organization.

Prerequisites:

  • Chartered Accountant (CA) qualification is mandatory.
  • Minimum of 6 years of experience relevant experience.
  • Proven track record of financial leadership, strategic planning and business partnering.
  • Strong analytical skills and proficiency in financial modelling and data analysis tools.
  • Thorough understanding of accounting principles, financial regulations and compliance requirements.
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
  • Working in a B2B/ e-commerce industry will be an added advantage.
  • Experience in the Hospitality or F&B segment will be an added advantage.
  • Results-oriented mindset with a focus on driving operational efficiency, profitability and sustainable growth.
  • Proficiency in financial software such as Tally and ERP systems.

Apply now

Trainer (F&B)

Location: HYD, NCR
Employment Type: Permanent
Reporting To: Head – HR
Required Experience: 2-3Years
Compensation: As per company standards

About Trainer:

At GoKhana you will have the opportunity to work on some of the most challenging and relevant issues in food tech. As a Senior Trainer you will help businesses by developing, facilitating and supervising training programs for employees. Access the needs of the business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce. Perform TNA & TNI and prepare the most effective training modules.

Roles & Responsibilities:

  • Create training programs to address skill gaps in employees.
  • Train and guide new employees.
  • Prepare learning materials for programs.
  • Develop onboarding programs for new employees.
  • Handle orientation for new employees
  • Conduct induction training both class room and virtually.
  • Provide product – based training across geographies and departments.
  • Plan and implement an effective training curriculum.
  • Conduct surveys to gauge the effectiveness of programs.
  • Collaborate with management to identify company training needs.
  • Research new teaching methods.
  • Attend education conferences.

Prerequisites:

  • Any Bachelor’s degree or Master’s degree preferred.
  • A minimum of 2-3 years of proven experience as a trainer in F&B / Hospitality industry.
  • Should’ve created training modules.
  • Hands on experience in class room training & virtual training.
  • Should’ve trained various departments & functions in an organization.
  • Solid knowledge of the latest corporate training techniques.
  • Experience with user interface design.
  • Punctuality and good time management are skills demanded.

Apply now